Yes. Any dress not hired online will be available to physically try on in store. However, we run by appointments only to allow for a personalised one on one experience.

Store location: Shop 2 / 24-27 Crescent St, Holroyd, New south wales, 2142.

Store Hours by appointment

All our dresses are available to be booked up to 6 months in advance. We recommend you reserve your dress 1 – 3 days before your event to avoid any last-minute disappointments. A confirmation email will be sent as soon as you request and confirm your delivery date.

The rental period is 4 days.

Australia wide.

We offer overnight shipping to all postcodes including Australian business addresses, private addresses and post office boxes. This service operates between all capital cities except Darwin and in Perth CBD only. Unfortunately, the next day delivery service will not be guaranteed to locations outside the metropolitan area. Account for an extra 1-4 days for express delivery to rural locations.

You sure can! For same day shipping orders must be placed before 12pm midday. As always you will be sent all tracking details, so you can track its journey right to your door. The fee for same day deliver is $15.

We also offer the click and collect option. This will allow you to come in and pick up from our Sydney store.

All shipping includes FREE returns. A prepaid return satchel is included in every order. All you need to do is drop it off at your nearest Post Office or yellow Express Postal box.

All our dresses online have a 4 or 8 day rental period. Once you’ve decided on a dress, simply select the preferred rental period and then your ‘delivery date’ when you’re making a booking. The dress will be delivered on your chosen ‘delivery date’ and your dress will need to be returned on the last day of your rental period ‘return date’

Let’s map it out for you so it’s easier to understand:
Day 1: Dress is delivered. Try it on. Ensure sizing and fit is perfect.
Day 2: Accessorise! Get you undergarments, purse and shoes ready.
Day 3: ROCK THE FROCK! Own the moment at your event.
Day 4: Return dress by 4pm.

No, don’t stress we handle all that.

We do our absolute best to ensure every dress is delivered wrinkle free. Before any dress leaves Labels for Hire we steam, press and wrap it to perfection. Please bear in mind that some fabrics are more prone to wrinkle than others. If for some reason you receive a dress with light creases avoid using high heat tools to smooth out. We recommend to steam the garment on low heat only. Please do not iron the dress as this may result in damaging the dress.

We have a very strict eye to detail to ensure our quality control standards are met. All our dresses are professionally dry-cleaned and steamed after every use, so your dress will arrive in great condition.

All our designer dresses at Labels for Hire are new or near-new condition.

All our dresses come with a $60 insurance cover for accidental damages. Details of what the insurance covers are the following:

• Small stains
• Stuck zips
• Missing buttons
• Small repairable tears

If damages incurred are greater than the insurance coverage, you will be charged the difference. Your insurance does not cover permanent and irreparable damage. This scenario is quite rare but if we are faced with this situation we will work with you to resolve the damage. However, you may be asked to pay the retail cost of the dress less your rental fee.

In the unfortunate event the dress gets lost, stolen or damaged beyond repair, you will be liable to pay for the retail price of the dress that is listed on our website. Please bear in mind we are a very understandable team and we will do our best to consider factors such as the demand of the dress, availability to purchase the dress in the market, the condition of the dress before you hired it and the rental fee that you’ve already made when assessing the replaceable value.

At Labels for Hire it is very important to us to ensure the protection of private information that is disclosed. We are extremely committed to protect such vital information and will only be used to conduct our service to you. We will not disclose, rent or sell your information to anyone. If you need further details about our privacy policy, please contact info@labelsforhire.com.au

Currently we stock sizes 6-14

Express Shipping: $10

Same day delivery: $15 – Available between 9am-12pm midday, weekdays only.

Click and Collect: Collection from our store FREE

All items are dispatched from the Labels for Hire store via express delivery which takes 1 day to metropolitan area. Allow for 1 -4 days to rural parts of Australia. Any orders placed on the weekend or public holiday will not be processed until the next business day during business hours.

All items are dispatched from the Labels for Hire store via express delivery which takes 1 day to metropolitan area. Allow for 1 -4 days to rural locations.

Orders placed before 2 pm (EST) will be dispatched on the same day. If any orders are placed after 2pm onwards, it will be dispatched the next working day.

If you have selected same day delivery as your choice for shipping, all orders must be placed before 12:00pm (Monday – Friday) to guarantee delivery of your parcel on the same day. If you have placed it after 12pm you’ve missed the cut off, so be sure to secure your booking before then.

Note: Same day delivery is only offered to metro areas of the same state within the Post network. This applies for the New South Wales region only. To verify if your postcode is eligible for same day delivery please check online on Courier Post Network for details.

Unfortunately, we don’t. Our courier partners only operate on weekdays Monday to Friday (9am – 6pm). However, you can always pick up from our Sydney showroom on Saturday and Sunday during trading hours.

A confirmation email will be sent as soon as your item has been dispatched. The email will contain both your tracking number and the estimated delivery date. You can also track your order if you have created an account on our website. Simply log in with your email and go to the orders page under the ‘my account’ section.

In the event you don’t have a tracking number, please contact our customer service team or email info@labelsforhire.com.au for details.

We sure do! We deliver Australia wide including residential addresses, businesses and PO boxes in all major cities such as Sydney, Melbourne, Brisbane, Gold Coast, Adelaide, Perth, Darwin and rural areas.

No, it’s not necessary. Anyone present at the addresses can sign on your behalf. However, we do suggest having someone present at the address to collect your items due to the value of the designer dresses.

In that case, Aus Post will leave it at the nearest Post Office for you to pick up when its most convenient to you. We also provide the option of leaving you package at the door. All you need to do it specify that in the ‘Additional Notes’ section in the check-out page.

We sure do.

Returning the dress is easy peasy and FREE! All you need to do is place your dress in the prepaid satchel included with your order and drop it to your local Australia Post Office or yellow Express Post Box by 3 pm on your return date. No need to return any hangers or boxes you receive.

Unfortunately, late fees do apply to ensure dresses are returned on time for the next customer to enjoy. We do send our customers a friendly reminder SMS on the return date to help you remember to return your dress. A late fee of $30/day applies if you do happen to miss your return date.

A confirmation email will be sent as soon as we have received your dress back safely at Labels for Hire HQ. You can also take note of the specific tracking number on your return postage package to track the return.

In the event your dress/es are not a perfect fit simply send it back within 24 hours with all tags attached and intact for a credit note less delivery.

That’s okay! If your return date falls on a weekend or public holiday, please drop off the dress at your nearest yellow Express Postal Box at any time on the return date. It will arrive with us on the next business day and you’ll receive either an email or SMS with confirmation that the dress has returned to us.

Don’t worry. Just purchase another express satchel from Aus Post and address it to ___________ . Please either email or SMS a copy of the tracking number to ensure its journey back to Labels for Hire.

Easy! To keep track of your order simply log on to your LFH account and click onto the ‘My Orders’ section.

Please get in touch with us as soon as possible. Rental fees are non-refundable however a full credit note will be issued to your account.

Yes of course. From time to time we do run some offers/promotions site wide, please feel free to use whatever promo code is running at that time to save some dollars.

Charges on your credit card will be made as soon as we have received your order and confirmed the availability of your requested dress.

Not at all. We incur the costs of credit card processing fees.

We accept Visa, Mastercard, American Express, AfterPay, Paypal and Cash in store.

We recommend selecting a delivery date 1-2 days before your event to avoid any last-minute disappointments. For those who like to be super organised all dresses can be booked up to 6 months in advance.

Its free… why would you want to miss out on some nifty benefits:

• Faster check-out
• Invite friends to earn credits
• Manage store credits
• Track current order and review order history
• Preview of new arrivals before being launched

Its easy! Just go to the sign-up page and create your account there.

If you have store credits issued to your account, it will be automatically deducted from the total amount of your bag upon checkout.

All store credits have a 1-year expiry date.

Yes. You need to be a registered member of LFH to earn and redeem store credits. Membership is free.

To maintain integrity and quality of our dresses we unfortunately have a no alterations policy. If there is evidence of alterations made on the dress, you will be charged a fee equal to the cost incurred to restore the dress to its original condition.

Size Conversion Chart

Please note: This chart should be used as a general guideline only. Also note that sizes may vary from brand to brand. If you are unsure about sizing or whether certain brands run true to size, feel free to contact us for further assistance.

You sure can! We have a physical store located at:
Shop 2 / 24-27 Crescent St, Holroyd, New south wales, 2142.
Store hours are run by appointments only. Please ensure you have a booking for a try on and personal styling session.

In the unfortunate event the dress gets lost, stolen or damaged beyond repair, you will be liable to pay for the retail price of the dress that is listed on our website. Please bear in mind we are a very understandable team and we will do our best to consider factors such as the demand of the dress, availability to purchase the dress in the market, the condition of the dress before you hired it and the rental fee that you’ve already made when assessing the replaceable value. Or 8 days rentals are available. All you need to do is select your preferred rental period and then your ‘delivery date’ when you are making a booking.